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Meet the team

At our HQ in Cardiff our talented staff service our 3 national companies, Grantiau Cymru (Wales), Albion Grants (England), Scotia Grants (Scotland)

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Kimberley Hawkins

HR Director

Recruitment Manager

As one of the longest-serving members of the team, I play a key role in overseeing the day-to-day operations of the company. I act as a bridge between departments, ensuring smooth communication, efficient collaboration, and adding that crucial layer of organisation that keeps everything running seamlessly.

 

With a background in partner relationship management, I developed a strong foundation in building trust, solving problems, and creating value through strategic connections. Over time, I realised that what really motivated me was working more closely with people.Now, I’m focused on making sure both our processes and our people are supported, aligned, and set up for success.

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Tyler Matthews

Client Relationships Manager

As the Client Relationship Manager, I cultivate new business partnerships and coordinate the chain of command to ensure a seamless journey from grant approval to installation. I focus on building strong collaborations that keep things efficient at every stage.

 

I come from a sales background and originally joined the company as an Account Manager, where I developed a deep understanding of the customer journey. Recently promoted into this role, I’m now combining that frontline experience with a strategic focus - helping to strengthen our network and drive consistent, high-quality service.

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Sam Harris

Account Manager

As an Account Manager at Grantiau Cymru, I ensure customers are properly qualified for ECO4 support in line with government guidelines. My role involves asking the right questions, understanding individual needs, and guiding each customer through a smooth and efficient journey from start to finish. I’m also the go-to “IT guy” in the office - whether it’s fixing a headset or crafting the perfect spreadsheet formula, I’m happy to help.

Before joining Grantiau, I worked in Human Resources for a leading clothing retailer. While I enjoyed working with people, I wanted a more dynamic, customer-facing role where I could have a greater impact and develop new skills - leading me to make the move into account management, which has been the best decision I’ve ever made.

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Rachel Jenkins

Account Manager

As an Account Manager, I specialise in helping customers access grants for eco-efficient home upgrades, making the process simple, clear, and stress-free. I come from a legal background but chose to transition into the eco sector out of a desire to create real, positive change - supporting people at no cost to them. My goal is to ensure every customer feels confident and informed as they take steps toward a more sustainable home.

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Latiesha Charles

Administrative Assistant

As an Administrator, I play a key role in ensuring the smooth day-to-day running of our operations. My responsibilities include managing accounts, validating data, supporting our field sales representatives, and acting as their first point of contact when they need assistance. I also contribute to recruitment and onboarding processes, as well as managing internal and external email communications.

 

I come from a background in retail sales, which has given me a strong foundation in customer service, teamwork, and working in fast-paced environments. That experience has translated well into my administrative role, where clear communication, adaptability, and attention to detail are essential.

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Daniel Williams

Community Surveyor

As a Community Surveyor and Portfolio Upgrades Specialist, I support estate owners and landlords in securing grants for eco-efficiency upgrades. I streamline the process by offering expert guidance and tailored solutions, ensuring every project is completed correctly and to the highest standard. With a long-standing background in the eco sector and roots in sales, I originally started out on the front lines, helping customers make greener choices. Over time, I wanted to take on greater responsibility and expand my expertise - leading me into this more strategic role, where I can manage larger-scale projects and drive lasting impact.

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Cameron Ellis

Account Manager

As an Account Manager, I help customers navigate the grant process, guiding them in securing funding for eco-efficient home upgrades. I ensure they have a smooth, informed journey while providing expert advice every step of the way. With a background in lead generation, I wanted to take on more responsibility and be involved in the full customer journey - from first contact to final outcome. That drive led me to a more client-focused role, where I could have a direct impact and help people create greener, more energy-efficient homes.

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James Robinson

Community Surveyor

As a Community Surveyor, I generate leads by getting out into the community - knocking doors, speaking directly with homeowners, and educating them on the benefits of the ECO4 grant. My goal is to help people access free home improvements that boost energy efficiency and make a real difference in their day-to-day lives.

 

With a background as a Sales Manager, I made the move into field sales to take control of my income and focus on what I enjoy most - building genuine, face-to-face connections. Unlike phone sales, field sales allow for more natural, meaningful conversations. It's not just about qualifying customers - it's about creating trust and delivering real value at the doorstep.

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Ryan Doyle

Community Surveyor

As a Community Surveyor, I actively engage with local communities, speaking directly with homeowners to raise awareness about the ECO4 grant. My mission is to help as many people as possible access free home improvements that enhance energy efficiency, reduce utility bills, and make a meaningful difference in their everyday lives.

 

With a strong foundation in Telesales and Customer Service, I transitioned into field sales to reconnect with genuine, face-to-face interactions. It’s been a refreshing change from screen-based conversations, allowing me to build trust on the doorstep and offer something truly beneficial. For me, this role goes beyond just making a sale - it's about delivering real value where it counts the most. That’s what makes this work so fulfilling and why I’m so passionate about what I do.

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Kevin Engall

Community Surveyor

As a Community Surveyor, I generate leads by getting out into the community, speaking directly with homeowners, and educating them on the ECO4 grant. My goal is to help people access free home upgrades that boost energy efficiency and make a real difference in their daily lives.

With a background in tech and automotive sales, I moved into field sales to get back to real conversations and real impact. It’s a refreshing shift from screens and showrooms — now I’m building trust face-to-face and offering something that genuinely improves lives. It’s not just about sales; it’s about delivering value where it matters most — at the doorstep.

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Luke Robinson

Community Surveyor

As a Field Representative, I’m out in the community every day, speaking directly with homeowners about the ECO4 grant. Simplifying the process and getting customers free upgrades with minimum fuss is what drives me.

 

This isn’t just about information - it’s about impact. I’m here to help people access support that can truly change their home environment, reduce bills, increase house value and essentially lives.

CHECK YOUR ELIGIBILITY

We take care of every step, from checking eligibility, applying for the grant AND organising the installation.
AT NO COST TO YOU.

Complete the form to check your eligibility for funding. This form helps confirm the eligibility of properties receiving measures under the ECO4 Scheme. It collects information about the premise, including address data, tenure type, and eligibility route.

Solar panels, insulation,
& heat pump. 100% FREE.

Get in touch and leave it all to us.

Our Installer Partner's Accreditations

MCS Certified Mark
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NICEIC
TSI Code Logo
Gas Safe
Trust Mark Logo
HIES Logo
BAB
Qualitymark Accredited
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